Douro Tours operates exclusively with tour products for Douro Valley and surrounding areas. That means we’re focussed and dedicated to this delightful destination. Douro Tours has gained a reputation for excellent customer service, reliability and quality.
Expert Douro Valley Knowledge
Our extensively and on-going trained , professional travel staff will respond with best advice to any of your queries , concerns and requirements. They will help you with anything from planning your itinerary , to assisting you with the booking , helping you to save precious time and money. Nothing is too much trouble even if it’s just a question of the best clothes to bring or general information to get the most out of your booking.
Customer Service you can Rely on
Our travel staff operate to UK time since this is where our head office is based. However you are able to submit an enquiry via the website 24/7 and a member of staff will respond within 12 hours. Within normal office times (UK), this is typically quicker – usually 1 hour. Our commitment to customer service is a key pillar within our company vision. As such Douro Tours reaches year on year recommendations from customers all over the world.
The Very Best Travel Partners
We only operate with the very best travel partners. Our buying power and long standing relationships in the travel industry enables us to contract tours, attractions, hotels, theatre tickets and ground services at highly competitive rates.